Client Cases in Thailand

Real cases from our work in Thailand: frozen bank accounts and police holds, new bank accounts and visas.

Each card shows the problem, what we did and the result, including cases that took longer than planned and some that are still in progress.

Clients agreed to share their stories. Names are shortened, and documents and personal details are hidden.

Free check · Written quote before you pay · Bangkok

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At a Glance

  • 21 real cases on this page
  • Banks: Bangkok Bank, KBank, SCB, Krungsri, Krungthai
  • Police cases from Udon Thani to Ranong
  • Offices: cyber police, Bank of Thailand, immigration
  • Languages: English, Thai, Russian; conversational Chinese

Our Cases

ResolvedClient at an SCB branch holding the police release letter
SCB · Police order · Ayutthaya

SCB account frozen for over 2 years by a police order

Problem
Frozen since March 2024 after the client helped a friend exchange money, not knowing the transfers were linked to a police case. The officer stopped replying, and her previous lawyer got no result.
What we did
Three trips to the police in Ayutthaya province with an explanation letter and evidence in Thai. The officer reviewed the materials and issued a release letter to the bank.
Result
Account unfrozen, access to about 5,000,000 THB restored.

“Very professional and prompt.”Client from China, 2026

Read the full story →
ResolvedClient at an SCB branch counter in Bangkok
Thailand Privilege visa · SCB

New SCB account opened after an old police hold was lifted

Problem
Other banks would not open an account because his old account was frozen by a police order from Udon Thani.
What we did
We flew to Udon Thani and got a release letter from the police the next day. Then we prepared the documents and interpreted at SCB.
Result
Both frozen accounts released (Bangkok Bank and SCB) and a new SCB account opened. “Great news, thank you.”
Read the full story →
ResolvedUnblockPro.Asia founder with a client after a visit to the police in Bangkok
Card and account · Bangkok

Several police cases on one account

Problem
Arthur’s card and account were blocked by police cases from different stations. At first the goal was only to get the money back: because of his visa, the bank could have closed the account.
What we did
Three working days: Bang Na police and AMLO with him, the cyber police on his behalf, then Plai Bang police in Nonthaburi, where we reached a compromise with the complainant.
Result
All three holds were lifted. The bank released the money and kept the account open, although Arthur is on a DTV visa.

“Knowledge of Thai and communication skills at the highest level.”Arthur

Read the full story →
ResolvedUnblockPro.Asia with clients from China at the Cyber Police office in Bangkok
KBank · Cyber police · Bangkok

KBank account frozen for 2 years by a cyber police case

Problem
The police agreed to lift the hold, but the bank kept saying it had not received anything.
What we did
Went with the client to the cyber police, connected the bank and the officer by phone and followed up until the release letter was sent.
Result
Account working again, money withdrawn, about 2 months from the police visit.

“I’ve withdrawn the money, thank you.”Clients from China, 2026

ResolvedEntrance to Cyber Crime Investigation Division 1 in Bangkok, people in the background blurred
KBank, Bangkok Bank · Phuket · 2025

Two banks frozen after P2P, unblocked in a month

Problem
After P2P crypto exchanges, Aleksei’s accounts at KBank and Bangkok Bank were frozen, and his name ended up on the banks’ grey list.
What we did
In one day in Bangkok we went to the cyber police and got the release documents, then submitted an application at the Bank of Thailand to speed up the unblocking. We handled all the communication with the officials.
Result
Exactly one month later both accounts were fully unblocked.

“Exactly one month later the accounts were fully unblocked!”Aleksei, Phuket

ResolvedCyber police letter asking KBank to lift an account hold, name and account number hidden
KBank · Cyber police · 2025

Hold lifted after the first meeting with the officer

Problem
Part of the money taken from scam victims passed through other accounts and landed in Sergei’s KBank account. In August 2024 the cyber police put a hold on it.
What we did
We went with Sergei to the cyber police in Bangkok and interpreted. At the first meeting he showed that his money was legal and that he had nothing to do with the scammers. The next day we picked up the release letter and sent it to him in Phuket by EMS.
Result
In February 2025 the cyber police asked KBank to lift the hold on the account and on all its electronic channels.

“We found common ground with the police officer at the very first meeting, explained everything and closed the case.”Sergei

ResolvedBangkok Bank hold printout showing a police order from Thonglor Police Station, personal details hidden
Bangkok Bank · Four police cases · 2024

Four police cases closed one by one

Problem
Vladimir’s accounts were frozen after P2P crypto trades. The bank printout showed police orders, including one from Thonglor Police Station.
What we did
We contacted each police station, prepared the documents for every case and kept the client informed while he waited.
Result
Four cases closed. In February 2024 the money was released.

“You managed to close as many as four cases, which is an impressive result.”Vladimir

ResolvedDocuments for a bank unfreeze case at the Cyber Police office in Bangkok, passport details hidden
Exchange scam · Cyber police

Accounts frozen after a currency exchange scam

Problem
Aleksandr exchanged money through a crypto platform and ran into scammers. His and his wife’s accounts were frozen with a large balance, and a police case was opened in another city.
What we did
We interpreted with the police, read the Thai case documents and found errors in them that had to be corrected.
Result
The accounts were unfrozen. The client says the issue was solved in two days.

“Without his help, finding common ground with the police, reading the Thai documents and fixing the errors in them would have been impossible.”Aleksandr

ResolvedUnblockPro.Asia specialist with a client outside a Krungthai branch
Work visa · Krungthai

Second account opened the same day

Problem
A client on a work visa wanted a new account, but the branch asked for additional documents he didn’t have ready.
What we did
Earlier that day we had picked up the release papers for his frozen account at the cyber police. Then we collected the missing documents and interpreted at the branch.
Result
New account opened the same day. The client thanked us for unblocking the old account and opening the new one.

“They worked quickly, got the result I needed, and everything was excellent.”Maxim

ResolvedKBank passbook with a note about a police case in Ranong, personal details hidden
KBank · Bangkok, Ranong · 2023–2024

Two police holds: 200,000 and 60,000 THB

Problem
After P2P sales of USDT, Timofei’s KBank account was put on hold by the police twice: in 2023 and again in 2024.
What we did
We found the police stations behind each hold, including one in Ranong, contacted the officers and prepared the documents for the release.
Result
Both holds were lifted. Later the account was partly restricted again for a couple of days, then unfrozen. Timofei uses it without problems and referred a friend with a similar case to us.

“Mike helped me lift two holds on my Kasikorn account, 200k and 60k baht. Both successful.”Timofei

ResolvedKrungsri head office in Bangkok with case documents, passport details hidden
Krungsri · Cyber Crime Investigation Bureau

“Mister, can not” — and then unblocked

Problem
Kirill’s Thai bank card was blocked. At the bank and at the police he kept hearing “mister, can not”, and nobody else would take the case.
What we did
We prepared the document package and translations, and went with him to the bank and to the police.
Result
The account was unblocked. It took time, but it worked.

“Nobody else would take this on.”Kirill

ResolvedBangkok Bank hold printout listing several police orders on one account, personal details hidden
Bangkok Bank · Nonthaburi, Chonburi · 2025

Case closed while the client stayed in Phuket

Problem
The account had several police holds from stations in Nonthaburi and Chonburi. The client was in Phuket, but the case needed visits to offices in Bangkok.
What we did
We went to the police, the cyber police and the Bank of Thailand ourselves, dealt with the case on the spot and kept the client informed.
Result
The case was closed, and the client could use his account again.

“He didn’t stop at consultations: he went to the police, the cyber police and the Bank of Thailand himself.”Armen

In progress · Oct 2026UnblockPro.Asia founder with a client at the Cyber Police office in Bangkok
Krungthai · Bangkok, Chiang Mai · 2025

Four P2P cases: three holds lifted, one in progress

Problem
Artem found us through our YouTube video. After P2P trades, accounts were frozen in four police cases, and the Chiang Mai police were slow to respond.
What we did
We met the investigator at the cyber police in person, went through the bank statements together and followed up by phone. We also went to the bank’s head office.
Result
Three of the four holds are lifted. We are still working on the last case.

“Thank you for your work, Mike.”Artem, by phone

ResolvedBinance P2P receipt for a USDT sale paid by bank transfer, personal details hidden
SCB · Police order · Chonburi

SCB account frozen after a P2P sale of USDT

Problem
Ilya sold USDT for 100,000 THB on a P2P platform. His SCB account was then frozen, and the bank only gave him a police reference from Phan Thong Police Station.
What we did
We quickly arranged his visits to the police and the cyber police. The client only had to fly in: the trips and the bank visit with the police letter were organized by us.
Result
Access to the account was restored.

“Everything went at the highest level, with a deep understanding of the process.”Ilya

ResolvedPolice letter in an envelope being delivered to a Bangkok Bank branch in Pattaya, personal details hidden
Bangkok Bank · Nakhon Nayok · 2024

A police hold from Nakhon Nayok

Problem
Aleksei got into a difficult situation without knowing a local rule. The police in Nakhon Nayok froze his Bangkok Bank account.
What we did
We dealt with the police on his behalf, got the release letter and delivered it to his bank branch in Pattaya.
Result
About a week later, in May 2024, the account worked again.

“This very difficult issue was settled with minimal losses for me and my family budget.”Aleksei

ResolvedPolice letter to Bangkok Bank held in a branch lobby, text hidden
Bangkok Bank · “Triangle” scheme · 2024

Blocked by a “triangle” scam

Problem
Artem’s account was frozen after a “triangle” scheme, where scammers route a victim’s money through someone else’s P2P deal. He first tried to solve it himself and lost time.
What we did
We took over the case, went to the police station and got a release letter to the bank.
Result
The hold was lifted and the money returned. The client says it took a couple of days.

“I should have trusted Mike with everything right away.”Artem

Cases closed · Oct 2026UnblockPro.Asia founder with a client in Bangkok
Two banks · Bangkok, Chiang Mai

Two police cases at two banks

Problem
Stepan came to us through another client. Accounts at two Thai banks were put on hold in two separate police cases.
What we did
First case: we found the officer, prepared the documents and got the release letter to the bank. Second case: on Stepan’s behalf we went to the cyber police in Bangkok and to the police in Chiang Mai.
Result
Both police cases are closed. The first account works without problems. The second bank is waiting for a final check by the cyber police.

“Everything is great!”Stepan

ResolvedProvincial police station in Uttaradit province, Thailand
Police hold · Bangkok, Uttaradit · 2025

A police case far from Bangkok

Problem
Iliya’s Thai bank account was blocked because of a police case opened at a provincial station in Uttaradit, in the north of Thailand.
What we did
We went with Iliya to the Cyber Crime Investigation Bureau in Bangkok, then drove with him to the police station in Uttaradit to meet the officer and hand in the documents.
Result
All issues were resolved and the account was unblocked.

“All problems solved, the account was unblocked.”Iliya

ResolvedUnblockPro.Asia with a student from China outside a Bangkok police station
P2P exchange · Student · Chiang Mai

Student’s account frozen after a P2P baht exchange

Problem
A disputed transfer from an unknown counterparty, with the police case handled in Chiang Mai.
What we did
Prepared the documents and answers, one meeting at a Bangkok police station, then weeks of follow-up calls.
Result
Freeze lifted about 4 weeks after the meeting.

“My bank is ok. Thank you so much!”Student from China, 2026

ResolvedKrungsri bank branch in Bangkok
Student visa · Krungsri

Account opened after a school change

Problem
A student needed a new account, but his school was not on the bank’s accepted list, and the documents were refused.
What we did
We checked the requirements of different Krungsri branches and found a suitable one. After the client moved to an approved school, we prepared the documents again and interpreted.
Result
Account opened at Krungsri. It took longer than planned, but it worked. The client thanked us and said he would recommend us.
ResolvedVisa extension office at Immigration Division 1 in Bangkok
Extension of stay · Immigration Division 1, Bangkok

30-day extension while preparing a Non-B business visa

Problem
As part of a longer Non-B case, the client needed to extend his stay by 30 days while his business visa documents were being prepared.
What we did
We prepared the extension form and documents, went with him to the immigration office and interpreted at the counter.
Result
Stay extended by 30 days. Next step: the Non-B business visa.

“Everything went smoothly and calmly. Mike is always in touch, does everything on time, helps with everything and sorts out any issues himself. Very little is required from me — working with him is as convenient as it gets. I’m completely satisfied.”Daniil, about our work with him in 2026

Have a similar issue? Start your case ↓

Real cases, shared with clients’ permission. Names are shortened, and documents and personal details are hidden. Quotes from Russian- and Chinese-speaking clients are translated.

Looking for interpreting cases? Business meetings, delegations and expos are on our interpreter site thai-eng.ru ↗

How We Work on a Case

We assess your situation, agree the scope and price in writing, then prepare documents and coordinate the next steps. The exact process and timeline depend on your case and the institutions involved.

UnblockPro.Asia specialist at the Cyber Crime Investigation Bureau in Bangkok
01

Case check

Based on the information you already have, we find out who restricted the account or which office is involved, and tell you honestly whether we can help.

02

Plan and written quote

You see what is included, what may cost extra and what depends on the bank or the police.

03

Documents

Once you agree to the plan, we review your papers, prepare what is missing and translate it into Thai.

04

Bank, police or office

We go with you, or on your behalf where that is allowed, and speak to the officer or bank staff.

05

Follow-up

We follow up within the agreed service scope and keep you informed of responses, outstanding requirements and next steps.

Start your case ↓

What to Expect in Your Case

Honest limits

  • Every case is different. The bank and the police make the final decision, and nobody can honestly guarantee the result.
  • Timelines depend on the bank and the police. Waiting for a police letter to reach the bank can take weeks.
  • If your chances are low, we tell you before you pay.

Who does what

  • We are not a law firm. When a case needs a licensed lawyer, we work with licensed partners.
  • We do not bypass bank compliance, and we do not hide or change source-of-funds information.
  • Government, bank, notary and additional certified translation fees are confirmed in writing before payment, unless already included in your package or quote.

Read client reviews →

Get a Free Case Check

Tell us about your case. A specialist usually replies the same business day with an honest assessment, the likely steps and a written quote — before you pay anything.

Please don’t include passport numbers, bank account numbers or passwords. We usually reply the same business day, Mon–Fri, 09:00–19:00 (Bangkok time).

FAQ

Are these real cases?

Yes. Every case on this page is a real client case from our work in Thailand. We publish them with the clients’ permission, shorten names and hide documents and personal details.

Can you guarantee that my account will be unfrozen?

No. The bank and the police make the final decision, and nobody can honestly guarantee the result. We find out who restricted the account, prepare the right documents and follow the case closely. If your chances are low, we tell you before you pay.

How long does a case take?

It depends on the bank, the police and the number of police orders. In the cases above it took from a few days to about two months, and cases with several police orders can take longer. Most of the waiting is usually for the police letter to reach the bank.

Do I need to be in Thailand?

Not always. Some steps we can do on your behalf, and in several cases above the client was abroad or in another city. The police or the bank may still ask you to come in person, and we tell you in advance when that is likely.

My case looks similar. What should I send you?

The bank name, the exact wording of the restriction, when it started, whether the police are involved, and a short explanation of the transaction. Use the form above or message us on WhatsApp, Telegram, WeChat or LINE.